Q: Where is your shop based?
Ontario, Canada. Prices are in USD.
**Starting in May, I will be operating out of Alberta.
Q: Do you ship to the EU/UK/International?
This shop is currently for US and Canada only. EU/UK and other international buyers will be able to purchase goods from my Etsy store once it's open. In the meantime, I apologize for the inconvenience.
Q: Do you accept refunds?
Once items have been shipped, I don't accept refunds. If you've received the wrong item, please contact me to sort things out!
All sales on leftover con stock are final.
Q: How long does shipping take?
Domestics orders will usually take anywhere from 2 days to a week to ship. These are estimates based on my own experience.
International orders will usually take between two weeks to a month to arrive, though this is dependent on your postal service.
I ship orders out on Mondays and Fridays!
**Stickers and postcards have free shipping and do not come with tracking.
Q: I never received my envelope/package.
Unfortunately, once items have been shipped, they're out of my hands. I can't account for potential issues with Canada Post or your local mail carrier. Please contact your local post office to see if they can help.
If the issue persists, I'm happy to assist in any way I can!
Q: I have more questions!
If your questions were not addresses here, you can contact me via [email protected] or using the store's contact form!